THE 21ST CENTURY WORKFORCE
A Five Step Process for Managing Teleworkers
This course is available for On-Site Training only. We will bring this course to your agency or company.
Contact Don Dickson, On-Site Training Manager at (301) 455-5633 or Don.Dickson@GovernmentTrainingInc.com
About this course
Reality is driving the use of telework. Long commutes, concern over the environment, rapidly rising facility costs and overhead, and geographically dispersed workforce are all contributors to management decisions leading to the establishment of telework programs.However, along with telework itself, working in a teleworking environment raises many valid concerns for managers and supervisors. These include but are hardly limited to the need for teamwork and camaraderie; coordination of workload; performance monitoring and supervision; setting performance standards; and managing and balancing workload.
Along with helping to demystify telework, this course will address management concerns and outline a Five-Step Management Process designed to positively impact the ability of the organization to thrive, meet its mission and goals, and realize the many benefits of telework.
Partial List of Take Aways
- Case Studies – How Different Agencies Utilize Teleworkers
- Case Studies of Effective Telework Arrangements
- Case Studies on Discipline, Motivating Employees, and Changing Organizations
- How to Grow Telework in Your Organization
- Home Office and Ergonomic Guidelines
- Safety Guidelines
- Most Common Mistakes Made By Management
- Most Common Mistakes Made By Teleworkers
- Checklists: - Self-Evaluation for Employees
- Sample Contracts
- Setting Up a Virtual Organization
- Skill Sets for Different Teleworking Jobs
- Self-Evaluation for Managers
- Office Equipment
- Safety
- Employee Satisfaction
- Management Evaluation of Telework
Course Overview - The 5 Step Management Process for Managing Telework Employees
STEP ONE: EVALUATION -- Does Your Organization Need Teleworkers?
- Advantages/Disadvantages of Teleworking
- Common Teleworking Jobs
- Five Phases of Planning and Implementation
- Telework and Virtual Teams
- Characteristics of Effective Teleworkers
- Differences Between Working at Home and at the Office
- Screening Prospective Employees
- The Interview Process
- Contracts
- Legal Rights of Teleworkers
- Integrating Teleworkers and Office Workers
- Overcoming Resistance to Telework
- Cost Analysis
- Logistics of Meetings, Virtual and Physical
- Doing Business in Different Time Zones
- Doing Business in Different Cultures
- Setting Goals and Keeping on Track
- Organizing Workflow
- Training
- Setting Up a Continuity of Operations Plan (COOP) to Maintain Essential Functions
- Case Studies – How Different Agencies Utilize Teleworkers
- Setting Up the Home/Virtual Office
- Safety Issues and Ergonomics
- Insurance and Taxes
- Health Care Options
- Keeping Track of Workers
- Long-Distance Mentoring and Coaching
- Spotting Potential Problems
- Security Requirements
- Tracking Performance Standards
- Consistency and Fairness
- Performance Evaluation
- Disciplinary Issues
- Performance Appraisals
- Evaluating Program Success
- Rewarding Teleworkers
About your Instructor
Sandra Gurvis is a Premier Instructor with Government Training Inc. In this capacity, Sandra has demonstrated consistent excellence in training based on student evaluations of her
- Knowledge of the Subject
- Ability to instruct – Quality of instruction
- Ability to maintain student interest
- Responsiveness to student inquiries
Sandra Gurvis, professional development instructor, is the author of fourteen books and hundreds of magazine articles. Her titles include MANAGING THE TELECOMMUTING EMPLOYEE with Michael Amigoni (Adams , 2009), MANAGEMENT BASICS, 2nd ed (Adams, 2007), and CAREER FOR CONFORMISTS (Marlowe, 2001), which was a selection of the Quality Paperback Book Club. Her books have been featured on "Good Morning America," "CBS Up to the Minute," "ABC World News Tonight," in USA Today and in other newspapers and on television and radio stations across the country; and have been excerpted in magazines.
Sandra has traveled throughout the US, lecturing and providing information on telework and telecommuting, as well as other issues relating to management and self-employment.
Student Fee
This is a 2-day course
NOTE: Click here to obtain information on special pricing for this course.
- Government: $799.00
- Contractor: $849.00
How to register
Registrations are payable by Visa, American Express, MasterCard, Discover, check or government purchase order.Download our registration form and FAX or Mail to:
Dave Dickson
Government Training Inc.
20842 Derrydale Square
Sterling, VA, 20165
FAX: 703-406-4870
Course Schedule
- Registration begins at 8:00 am
- Class begins at 8:30am
- Class ends at 4:30pm
- There are several 10-15 minute breaks throughout the day.
- Lunch generally begins at 12:00pm and lasts approximately 1 hour
GTI Cancellation Policy
You may designate a substitute in writing any time before the course.Cancellation requests must be sent in writing (email or fax) and will be subject to a $100.00 processing fee. No cancellations or transfers are accepted within 2 (two) weeks prior to the course start date or later.
PLEASE NOTE: No shows will be liable for the entire registration fee. In the rare occasion that a course is cancelled or postponed, please note our reimbursement is limited to paid tuition only.
We're sure you'll be satisfied with the content of our courses. If you're not, please tell us why in a brief letter and we will credit your investment towards another Government Training, Inc. course….You risk nothing!
Should you have additional questions, please contact customer service at 703-622-1187 or customer.service@governmenttraininginc.com